How Capable is designed.
The platform's strategy documents, published openly. These are the same documents the platform's product decisions are tested against — not marketing assets written after the fact.
Published documents
Stable references. These are the documents we point procurement teams, auditors, and sector practitioners at when they ask how the platform thinks about a question.
Information architecture, audience modes, voice doctrine, and the accessibility-trust-safety pillar — how the platform is designed end to end.
The five voice principles, the anti-pattern catalogue, sector tone variants, trauma-informed language, and the canonical concept names the platform writes against.
The eight commitments, the sector overlays, AI provenance posture, participant rights — what the platform substantiates and what it does not claim.
How Capable represents the SFIA 9 framework — coverage map, attribute structure, descriptor provenance, attribution, and the boundaries we hold against AI improvisation.
Sector & operational references
Reference documents for sector practitioners and operations teams. The sector packs reference is stable; the others are on the publishing roadmap.
The seven sector overlays, each pack's review status, and the co-design protocol that names which sector practitioner must sign off before a deployment ships.
The initial programme templates and the authoring protocol — what a template encodes (sector tone, consent shape, sign-off chain, instrument mix) and how a new one is reviewed before deployment.
How the participant's portable credential works — what it carries across organisations, how a verifier confirms it, and the trust framework the passport sits inside.
The five-phase guidance workstream — how the platform onboards each audience mode, the help-centre taxonomy, and the onboarding sequences per pillar.
In-app help centre
The platform's in-app help centre is publicly browsable. Ninety-plus articles across instruments, the four pillars, participant rights, fairness, and sector customisation. Searchable, audience-aware.
Read further, or talk to us.
The published documents are the same ones our team writes against. If you would like to discuss a deployment in your sector, please get in touch.